Terms of service

Terms of Service

Last Updated: September 30, 2026

Welcome to Lumyrelle.

These Terms of Service ("Terms") govern your access to and use of our website, products, and services.

Throughout these Terms, "we," "us," and "our" refer to Lumyrelle and its operating business entity.

By visiting our website or purchasing from us, you agree to these Terms.


1. Online Store Terms

By using this website, you represent that you have the legal capacity to enter into a binding agreement under applicable law.

You may not use our products or services for unlawful or unauthorized purposes.

You may not attempt to interfere with, damage, misuse, or gain unauthorized access to the website.


2. Product Information

We make reasonable efforts to display product descriptions, colors, sizes, materials, and images as accurately as possible.

However, actual product appearance may vary slightly due to:

  • Screen settings
  • Lighting
  • Photography
  • Natural material variation
  • Manufacturing differences

Natural crystals and stones may contain variations in color, shape, texture, transparency, inclusions, and pattern.

Such characteristics are part of the nature of these materials and are not necessarily defects.


3. Crystal and Wellness Disclaimer

Lumyrelle products may be described using traditional, spiritual, symbolic, cultural, or wellness-related associations.

References to concepts such as:

  • Healing
  • Energy
  • Protection
  • Love
  • Calm
  • Clarity
  • Abundance
  • Balance
  • Feng Shui
  • Intention

are provided for general informational, cultural, spiritual, lifestyle, or entertainment purposes.

Our products are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease, medical condition, or mental health condition.

Information provided by Lumyrelle should not be considered medical, psychological, legal, or professional healthcare advice.

If you have a medical or mental health concern, you should seek advice from an appropriately qualified professional.


4. Pricing

All prices are displayed in the applicable currency shown on the website.

For the United States market, prices are generally displayed in U.S. Dollars (USD).

We reserve the right to modify prices at any time without prior notice.

Price changes do not normally affect orders already successfully completed.


5. Orders

Submitting an order does not necessarily mean that the order has been accepted.

We reserve the right to cancel, reject, limit, or refund an order where reasonably necessary, including situations involving:

  • Pricing errors
  • Inventory errors
  • Suspected fraud
  • Payment issues
  • Incorrect product information
  • Shipping restrictions
  • Technical errors
  • Unusual order activity

If we cancel an order after payment has been received, the appropriate refund will be issued.


6. Payment

Customers agree to provide current, complete, and accurate payment and billing information.

Payment services may be provided by third-party processors, including PayPal and other payment providers.

Use of those services may also be subject to the provider's own terms and privacy policies.


7. Shipping

Shipping times shown on our website are estimates and are not guaranteed delivery dates unless expressly stated otherwise.

Delays may occur because of:

  • Carriers
  • Weather
  • Holidays
  • Customs
  • Transportation disruption
  • Incorrect address information
  • Circumstances beyond our reasonable control

Please refer to our Shipping Policy for more information.


8. Returns and Refunds

Returns, refunds, cancellations, damaged items, and exchanges are governed by our Return & Refund Policy.

By purchasing from Lumyrelle, you agree to review and comply with that policy.


9. Intellectual Property

Unless otherwise stated, content on this website is owned by or licensed to Lumyrelle.

This may include:

  • Brand names
  • Logos
  • Product photography
  • Product descriptions
  • Written content
  • Website graphics
  • Guides
  • Videos
  • Designs

You may not reproduce, distribute, modify, sell, republish, or commercially exploit our content without prior written permission.


10. Reviews and User Content

If you submit reviews, photographs, comments, feedback, or other content, you confirm that you have the right to provide that content.

You agree not to submit content that is:

  • Unlawful
  • Misleading
  • Abusive
  • Defamatory
  • Infringing
  • Fraudulent
  • Malicious

We may moderate or remove user-submitted content where appropriate.


11. Third-Party Services

Certain features or services may be provided by third parties.

We are not responsible for the independent policies, services, availability, or content of third-party providers except as required by applicable law.


12. Website Availability

We do not guarantee that the website will always operate without interruption or error.

We may update, suspend, modify, or discontinue parts of the website where reasonably necessary.


13. Limitation of Liability

To the maximum extent permitted by applicable law, Lumyrelle will not be liable for indirect, incidental, consequential, special, or punitive damages arising from use of the website or products.

Nothing in these Terms excludes or limits liability that cannot legally be excluded under applicable law.


14. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Lumyrelle and its applicable affiliates, personnel, service providers, and representatives from claims arising from unlawful misuse of our website or violation of these Terms.


15. Governing Law

These Terms will be interpreted in accordance with applicable laws governing the transaction and our operating business entity, without limiting any mandatory consumer rights that may apply to you.


16. Changes to These Terms

We may update these Terms periodically.

Changes become effective when the revised Terms are published on the website unless otherwise stated.

Your continued use of the website after publication of updated Terms constitutes acceptance where permitted by applicable law.


17. Contact Information

Questions regarding these Terms may be sent to:

Lumyrelle
Legal Business Name: [Lumyrelle]
Email: [lumyrelle.service@gmail.com]